EFFECTIVE CUSTOMER SERVICE

Excellent customer service creates loyal customers for life who are willing to refer your business to friends, family, and colleagues. Providing this type of excellent customer service starts with a genuine desire to delight your customers, but you also have to think beyond selling your products or services. You need to consider the cumulative experience your customers have when they visit your store, office or website. What they think and feel, and what you can do to give them a better experience. 

Want a free evaluation of your customer experience process? Let's have a chat today.

#primusandnovissimus 
#customerservice


Comments

Post a Comment

Popular posts from this blog

STRATEGY

Image
FIVE THINGS YOU SHOULD KNOW ABOUT CORPORATE STRATEGY  -STRATEGY is simply Innovation plus unrelenting execution. -Never allow unspoken assumptions that trigger bad emotions when it comes to business decisions or strategy.   -Critical thinking is how well to think. It is the language of strategy. -Culture eats strategy for breakfast. Strategy however good would be swallowed up and rendered unproductive if there's no enabling/healthy culture within the organisation to run it.  -Change your strategy change your results. Want to pivot your business or need a strategy for organizational effectiveness and increased profit?  Talk to us today. We keep you on time, real-time, for the time.  We are PRIMUS AND NOVISSIMUS NG.
Read more

GOAL SETTING

Image
All our lives are directed towards achieving some life goals, whether we are thinking about them consciously or not. To be more proactive and productive, we have to learn how to set specific personal goals that we can use to measure our personal growth and progress. You might be saying 2020 is almost over but trust me, this is the best time to prepare for the new year. Interested in having well defined personal goals for yourself? Send us a DM with your full name, phone number and email address and get a free e-book on Personal Goals and Development sent to you. #primusandnovissimus  #goals #personalgoals
Read more

CORPORATE GOVERNANCE

Image
Corporate governance is a system of rules, policies, and practices that dictate how a company’s board of directors manages and oversees the operations of a company. Corporate governance includes the processes through which corporations' objectives are set and pursued in the context of the social, regulatory and market environment. These include monitoring the actions, policies, practices, and decisions of corporations, their agents, and affected stakeholders. Want to gain competencies for high boardroom performance? Talk to us today.
Read more